When we talk about call center outsourcing, we always remember Indian call center services. Why? Well, there is a reason for it. Indian BPOs are one of the most reliable call center outsourcing destinations, which is why all companies recommend…
Read MoreAuthor: Angela hooper
Angela Hooper is a freelance author-cum-blogger. She has experience in writing content for different verticals which majorly includes digital marketing, business, technology, health and many other niche.
The Top Five Call Center Services Trends To Look Out For in 2020
Every year, businesses around the world receive billions of requests from us. Tracking information, bank queries, purchase refunds, service requests; all our interrogations require the employment of lakhs of agents who tend to our needs. However, this traditional model of…
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