The call centre functions are monotonous and not all agents can survive in the tedious call centre environment. BPOs have the highest attrition rates, as their employees flee early after being unable to handle tedious and ever-increasing work pressure. Since…Read More
Author: Melissa Wyatt
Melissa is working as a content writer at Go4Customer. A technology enthusiast, she loves to pen well-researched articles on call center outsourcing, customer support and chat support services.
Debunking Inbound Call Center Myths!
Call center services have been important for ages and businesses have relied on its service for years. Call centers have employed millions of people and even today several people look up to its job despite the industry being negatively famous for…Read More